Privacy Policy for QVIEW Player

Last updated: May 22, 2026

1. OVERVIEW

QVIEW Player ("we", "our", "app") is a media player application for Android TV devices. We respect your privacy and are committed to protecting your personal data.

⚠️ IMPORTANT: This app is a PLAYER ONLY. We do not provide, host, or distribute any media content. Users are solely responsible for the legality of their own media sources and subscriptions.

2. INFORMATION WE COLLECT

We collect minimal information necessary for app functionality:

Email address - for account management and authentication
Device ID - for device limit enforcement (premium accounts only, used solely for authentication, not for tracking or advertising)
Purchase tokens - for premium feature verification via Google Play Billing

3. INFORMATION WE DO NOT COLLECT

We explicitly DO NOT collect:

❌ Playlist URLs or media source addresses
❌ Viewing history or watched content
❌ Location data or GPS coordinates
❌ Personal viewing preferences or channel lists
❌ Any information about your streaming providers

4. HOW WE USE YOUR INFORMATION

We use collected information for:

Account authentication via Firebase Authentication
Purchase verification via Google Play Billing
Device management for premium accounts (limit of 5 devices)
App functionality and user support

5. DATA STORAGE

Email and device data: Stored in Firebase Firestore (Google Cloud Platform)
Purchase data: Stored by Google Play Services
Local data: Encrypted on your device using Android Encrypted SharedPreferences
Playlists and settings: Stored locally on your device only, never uploaded

6. THIRD-PARTY SERVICES

We use the following third-party services:

Firebase (Google LLC) - Authentication and Database
Privacy Policy: https://firebase.google.com/support/privacy
Google Play Services - Billing and Payment Processing
Privacy Policy: https://policies.google.com/privacy

7. YOUR RIGHTS

You have the right to:

Access your personal data stored in our system
Delete your account and associated data at any time
Request data removal from our servers
Export your data in a readable format

To exercise these rights, contact us at the email address below.

8. DATA RETENTION

Account data: Retained until you delete your account
Purchase records: Retained as required by applicable law and Google Play policies
Local device data: Deleted when you uninstall the app

9. CHILDREN'S PRIVACY

This app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. PARENTAL CONTROL

The app includes a Parental Control feature that allows parents to:

Block specific channels with PIN protection
Block entire categories
All parental control data is stored locally on your device only

11. DATA SECURITY

We implement security measures to protect your data:

Encrypted storage on device (Android EncryptedSharedPreferences)
Secure communication with Firebase (HTTPS/TLS)
Password hashing (SHA-256) for parental control PINs
No plain-text storage of sensitive information

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page
Updating the "Last updated" date at the top
Displaying an in-app notification for significant changes

You are advised to review this Privacy Policy periodically for any changes.

13. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and stored on servers located outside your country. The developer is based in Moldova. We ensure appropriate safeguards are in place through our use of Firebase (Google Cloud Platform), which complies with international data protection regulations including GDPR.

14. COOKIES AND TRACKING

This is a native Android application and does not use cookies or web tracking technologies. We do not track your browsing activity or use third-party advertising networks.

15. YOUR RESPONSIBILITIES

As a user of this media player application, you are responsible for:

Ensuring your media sources are legal in your jurisdiction
Complying with copyright laws in your country
Maintaining the security of your account credentials
Not sharing your premium account with unauthorized users

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: qviewplayer.feedback@gmail.com

Developer: QVIEW

Response time: We aim to respond within 48 hours

DISCLAIMER: QVIEW Player is a media player application. We do not provide any media content, streaming subscriptions, or streaming services. All content accessed through this app is provided by third-party streaming services that users must obtain independently. Users are solely responsible for ensuring their media sources are legal and properly licensed in their jurisdiction.